Jobcentre Plus is a government-funded employment agency and social security office that can be found in most cities, whose aim it is to help people of working age find employment in the UK. It was formed when the Employment Service merged with the Benefits Agency and was renamed Jobcentre Plus in 2002. It is a part of the Department for Work and Pensions (DWP).
Jobcentre Plus provides resources to enable job-searchers to find work, through Jobpoints (touch-screen computer terminals), Jobseeker Direct (telephone service) and the Jobcentre Plus website. They offer information about training opportunities for the chronicly unemployed. They administer claims for benefits such as Income Support, Incapacity Benefit, and Jobseeker's Allowance.
In the past, Jobcentre Plus helped those who were currently employed, as well as the unemployed. Now they only provide assistance to those who are unemployed and claiming benefits, though anyone can search for a job at the Jobcentre Plus website, touch screen Jobpoints or via Jobseeker Direct. Employers and employment agencies can register their vacancies online by calling Employer direct. These vacancies will be immediately listed through Jobpoints, Jobseeker Direct, and the Jobcentre Plus website.
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